Speaking and events
I love to meet and network with others in the industry. I have been a speaker, participated and moderated on panels, hosted roundtables, chaired and delivered opening and closing remarks.
Topics I cover include;
- Service design
- User experience
- Customer experience
- Digital experience
- Artificial intelligence experience
- AI and service design
Upcoming engagements:
- January 2025: Service Designers Connect: Ax and Service Design
- May 2025 – Financial Services Customer Experience Conference
Most recent engagements:
- Customer Experience Live Show 2024
- Digital Experience 2024
- SDinGov Conference 2024
- Artificial Intelligence in Financial Services Conference 2024
- Customer Experience in Financial Services Conference 2024